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1. Our Commitment
Nunmathi Technologies Private Limited believes that technology should work for everyone. We are committed to providing a digital experience that is accessible to people with a wide range of abilities, including those who use assistive technologies, have low vision, colour blindness, hearing impairments, motor impairments, or cognitive differences.
We invest continuously in the accessibility of our website, web application, and documentation — not only to meet legal and regulatory standards but because it is the right thing to do. This statement describes our current accessibility status, the standards we target, known limitations, and how you can contact us if you encounter a barrier.
2. Standards We Follow
Our primary accessibility standard is the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 Level AA is the internationally recognised benchmark for digital accessibility and is referenced by accessibility laws and regulations in many jurisdictions.
WCAG 2.1 is organised around four core principles, commonly referred to as POUR:
- Perceivable: Information and user interface components must be presentable to users in ways they can perceive. This includes providing text alternatives for non-text content, captions for video, and ensuring content does not rely solely on colour to convey meaning.
- Operable: User interface components and navigation must be operable. This includes making all functionality available via keyboard, giving users enough time to read and use content, and not designing content in a way known to cause seizures.
- Understandable: Information and the operation of the user interface must be understandable. This includes making text readable and understandable, and making web pages appear and operate in predictable ways.
- Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including current and future assistive technologies.
Where WCAG 2.1 Level AA criteria are not yet met, we document the known limitation and prioritise remediation in our product roadmap. We are also monitoring the development of WCAG 2.2 and WCAG 3.0 and will adopt relevant new criteria as they become stable standards.
3. Current Accessibility Features
3.1 Visual Accessibility
- Colour contrast: Text and interactive elements on our primary interfaces meet the WCAG 2.1 AA minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text and UI components.
- Colour independence: We do not rely on colour alone to convey information. Status indicators, error messages, and alerts include text or icons in addition to colour.
- Resizable text: Text can be resized up to 200% using browser zoom without loss of content or functionality.
- Responsive design: All interfaces are responsive and reflow to a single column at 320 CSS pixels width without horizontal scrolling, supporting users who need to zoom significantly.
- Dark mode: Our interfaces support the user's operating system dark mode preference, reducing eye strain for users who prefer low-luminance environments.
3.2 Alternative Text & Media
- Alt text: Meaningful images and graphics include descriptive alternative text. Decorative images are marked with empty alt attributes so screen readers skip them.
- Charts and data visualisations: Complex charts include text summaries or data tables as accessible alternatives.
- Icons: Icon-only buttons and controls include accessible labels (aria-label or visually hidden text).
- Video content: Video content produced by Nunmathi includes accurate captions and, where applicable, audio descriptions of visual information.
3.3 Structure & Navigation
- Semantic HTML: We use semantic HTML5 elements (nav, main, aside, header, footer, h1–h6, etc.) to provide a meaningful document structure for screen readers and other assistive technologies.
- ARIA landmarks & roles: ARIA landmark roles are applied where native semantics are insufficient, enabling screen reader users to navigate by region.
- Logical heading hierarchy: Pages use a consistent heading hierarchy (h1 → h2 → h3) so users can navigate by heading structure.
- Skip navigation: A "Skip to main content" link is available at the top of each page, allowing keyboard and screen reader users to bypass repetitive navigation.
- Descriptive page titles: Each page has a unique, descriptive title tag that reflects its content.
- Language declaration: The html element includes a lang attribute so screen readers apply the correct language voice and pronunciation rules.
3.4 Forms & Interactive Elements
- Labelled form fields: All form inputs have associated visible labels or, where design requires, accessible aria-label attributes.
- Error identification: Form errors are identified in text, not colour alone, and describe both the field in error and how to correct it.
- Focus management: Focus is managed appropriately when dialogs, modals, and dynamic content appear, returning focus to a logical position when dismissed.
- Timeout warnings: Where sessions time out, users receive a warning with sufficient time to save data or extend the session.
4. Known Limitations
Despite our commitment to accessibility, we are aware of the following limitations in our current platform. We are actively working to address these:
| Area | Known Limitation | Planned Remediation |
|---|---|---|
| AI Output Rendering | Some rich AI-generated outputs (code blocks, tables) may not be fully navigable by screen readers in all browsers | Improved ARIA markup for dynamic content; targeted for Q3 2026 |
| Data Visualisations | Complex interactive charts in the analytics dashboard may have limited keyboard and screen reader support | Text summary and accessible data table alternatives being added; targeted for Q4 2026 |
| Third-Party Widgets | Some third-party embedded components (e.g., payment widgets, live chat) may not fully meet WCAG 2.1 AA | Engaging with vendors on accessibility improvements; exploring accessible alternatives |
| Legacy Documentation | Some older PDF documents may lack proper tagging for screen readers | Systematic remediation of legacy PDFs underway; HTML versions being created |
| Colour Contrast (Edge Cases) | A small number of secondary UI elements in certain states may fall slightly below 4.5:1 contrast in certain colour themes | Design token audit in progress; targeted for next design system release |
If you encounter an accessibility barrier not listed here, please report it using the process described in Section 7.
5. Assistive Technologies Supported
We test our platform with the following combinations of browsers and assistive technologies to ensure broad compatibility:
- NVDA (NonVisual Desktop Access) with Google Chrome and Mozilla Firefox on Windows
- JAWS (Job Access With Speech) with Google Chrome on Windows
- VoiceOver with Safari on macOS and iOS
- TalkBack with Google Chrome on Android
- Windows Narrator with Microsoft Edge on Windows
- Zoom text magnification tools including ZoomText and OS-native zoom
- Switch access and alternative pointer devices (we ensure all interactive elements are reachable via keyboard)
While we strive to support all assistive technologies, our primary test configurations are listed above. If you encounter issues with a different assistive technology, please let us know so we can investigate.
6. Keyboard Navigation
All functionality on Nunmathi's platform is accessible using a keyboard alone, without requiring a mouse or other pointing device. Key keyboard interactions include:
- Tab: Move focus forward through interactive elements (links, buttons, form fields)
- Shift + Tab: Move focus backward through interactive elements
- Enter / Space: Activate focused buttons, links, and controls
- Arrow keys: Navigate within components such as menus, tab panels, and listboxes
- Escape: Close dialogs, modals, dropdown menus, and popups
- Home / End: Jump to the first or last item in a list or menu
A visible focus indicator is present at all times when navigating by keyboard. Our focus indicators meet the WCAG 2.1 AA criteria for focus visibility, with a minimum 3:1 contrast ratio between the focused and unfocused states.
We do not create keyboard traps — keyboard users can always navigate away from any component using standard keyboard interactions.
7. Feedback & Reporting Issues
We welcome and actively encourage feedback about the accessibility of our platform. Your experience as a user with a disability is the most direct and valuable input we can receive to improve our accessibility.
If you encounter an accessibility barrier, please contact us with the following information to help us investigate and resolve the issue efficiently:
- A description of the accessibility barrier you encountered
- The specific page URL or feature where the issue occurred
- The assistive technology you are using (if any), including its version
- The browser and operating system you are using
- Your preferred contact method for our follow-up
You can reach our accessibility team by:
- Email: info@nunmathi.com (Subject: "Accessibility Feedback")
- Phone: +91 93633 72992
- Post: Nunmathi Technologies Private Limited, NO.1A, Street-5, R K Nagar, Irugur, Coimbatore – 641103, Tamil Nadu, India
If you need information in an accessible alternative format — for example, a document in large print, plain text, or audio format — please contact us and we will do our best to accommodate your request.
8. Response Timeline
We take all accessibility feedback seriously and are committed to responding promptly. Our target response timelines are:
- Acknowledgement: Within 2 business days of receiving your feedback
- Initial assessment: Within 5 business days — we will communicate whether the issue is confirmed and how we plan to address it
- Critical barriers (content completely inaccessible): Remediation targeted within 30 days or immediate workaround provided
- Significant barriers (content difficult to access): Remediation targeted within 90 days
- Minor barriers (inconvenience but not blocking): Addressed in next scheduled product release cycle
9. Third-Party Content
Nunmathi's platform may include content, tools, or features provided by third-party vendors (such as payment processors, live chat widgets, video players, and mapping services). While we strive to select third-party providers with strong accessibility practices, we do not have direct control over the accessibility of third-party content.
Where third-party components fall below our accessibility standards, we:
- Notify the vendor and request remediation;
- Explore accessible alternative solutions or workarounds;
- Provide alternative contact methods (such as phone or email) for users who cannot access third-party features.
AI-generated content displayed on our platform is dynamic and cannot be pre-screened for accessibility in advance. We design the containers and presentation layer of AI outputs to be as accessible as possible, and we are working to ensure AI-generated content is structured in ways that are compatible with assistive technologies.
10. Contact
For all accessibility-related enquiries, feedback, complaints, or requests for alternative formats, please contact us:
- Company: Nunmathi Technologies Private Limited
- Email: info@nunmathi.com
- Phone: +91 93633 72992
- Address: NO.1A, Street-5, R K Nagar, Irugur, Coimbatore – 641103, Tamil Nadu, India
This statement was last reviewed and updated on July 20, 2026. We review our accessibility statement at least annually, and following any significant changes to our platform.
This document is effective as of July 20, 2026.
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